Help

Manage Account

Setup an online account
Account Maintenance
Account Payment

Setup Account:
This tab allows you to setup an account with www.parkersteel.co.uk.
There are two options available:

New Account Application
This option allows you to set up a brand new account with www.parkersteel.co.uk. Once you have selected this option you will be asked to submit some information regarding your organisation so that we may set up the account. You will also be asked to complete a Bank Authority form. This allows us to contact your bank for a credit reference. This should be printed off from the site and a signed copy sent to us at the following address:

ParkerSteel Limited
Vauxhall Industrial Road
Canterbury
Kent
CT1 1HD

Once your credit account has been approved, you will be sent a letter confirming that your account is enabled. The account will include your account number and a Personal Identification Number (PIN). This number will be asked for when charging to your account online. This will give you some added comfort that no-one except authorised buyers are using your account.
With this in mind, we ask that you do not disclose your PIN to anybody and that it is kept in a safe place.

Join Existing Parkers Account
If you already have an account with www.parkersteel.co.uk why not use it for the Internet? If another member of your organisation has a company account why do you not join that account? This option allows you to do just that.

When you select this option you will be asked to supply the existing account number that you wish to transfer to the web or join.

The buyer who then setup the original account with us will be contacted to ensure that you are a bona fide buyer for this account. Once we have received this confirmation you will be enabled on this account.

Once your credit account has been approved, you will be sent a letter confirming that your account is enabled. A confirmation will also be sent to the user who confirmed that you may use the account. The account will include your account number and a Personal Identification Number (PIN). This number will be asked for when you are about to charge some items to your account. This will give you some added comfort that no-one except authorised buyers are using your account.

With this in mind, we ask that you do not disclose your PIN to anybody and that it is kept in a safe place.

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Account Maintenance:
If you hold a credit account with us, you may manage access to the account purchasing facility via this screen.

You may disallow users from using their account purchasing facility.

You also come to this screen to add, and review the delivery addresses associated with your account. To add addresses, simply complete the form (at the bottom of the screen), and press the 'add address' button.

You may also review invoice addresses associated with your account. You may request to have invoice addresses added for use with your account. These however, are subject to approval by our credit control team.

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Account Payment:

When you elect to pay by account, you will be asked to enter your PIN that was supplied to you when you first joined, or opened an account online.

Account payments may be subject to approval by our credit control team.
Before any goods are sent out, you will receive a confirmation e-mail that your order has been accepted.

You can view the status of all orders through the Order History facility.

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