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Customer Services
Credit Account Application
Apply for a credit account using this form
Accounts & Billing
What Is a Credit Account Handler?
Learn about your credit account handler and what they do
Customer Services
Report a Website Issue
Something not working as it should? Let us know!
Web Help
General Documents
Find and access test reports, certifications, safety data sheets and more.
Sales & Orders
Cancelling Orders
Order cancellation process and policies
Sales & Orders
Using My PIN
How to use your PIN to make credit purchases
Web Help
Managing Addresses
Learn how to manage your delivery, invoice and email addresses
Sales & Orders
One Click Ordering
One-click ordering policies and FAQs
Customer Services
Complaints Form
Submit a complaint to our customer service team
Web Help
Saved Parts and Lists
How to save customised parts and manage them
Sales & Orders
Amending Orders
Adjusting orders after purchase
Web Help
Managing Account Access
Learn how to manage access rights, add and remove team members
Web Help
Password Help
Get help for forgotten passwords or reset an existing one
Contact our support team
01227 783222Canterbury - Head Office
